When: 23rd May 2017
Where: MPRT Industry Centre, Moorooduc
Cost: $33 (MPRT partners), $99 (Non-MPRT Partners)
In a world where everyone is connected and visitor information is readily available, the customer experience is your brand. And without defining these experiences, brands can become victim to whatever people feel and share online. In this training discover why great products, creative marketing, and delightful customer service are no longer enough to win customers. We'll unlock why the future of business is experiential and show you how to create and cultivate meaningful experiences.
- Customer expectations and creating meaningful experiences
- Explore the customer journey from dreaming to doing
- The cost of complaining and what happens when you don't deliver
Spaces are limited so register your space now!